Privacy Policy

 

W3Asset.io Privacy Policy

Effective Date: May 30, 2025

1. Introduction

Welcome to W3Asset.io. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

W3Asset.io, headquartered in Hong Kong, develops innovative solutions that transform how physical assets in essential industries are managed, funded, and traded. Our technology bridges the gap between tangible real-world assets and digital systems, bringing new efficiency and transparency to agriculture, infrastructure, sustainable energy, and other vital sectors. This policy applies to all users of our services, website visitors, and clients.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information when you contact us through our website or request information:

• Contact Information: Name, email address, phone number, and business address

• Business Information: Company name, industry sector (such as agriculture, infrastructure, sustainable energy, or natural resources), asset information, production capacity, and other relevant business details

• Project Requirements: Information about your specific needs or potential applications of our  solutions

• Communication Data: Information provided in emails, contact forms, feedback forms, or customer support interactions

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2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical Data: IP address, browser type and version, operating system, device information

• Usage Data: Pages visited, time spent on pages, links clicked, and interaction with our content

• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies (see our Cookie Policy section)

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2.3 Service-Related Information

When you engage with our solutions or services:

• Asset Data: Information about physical assets in agriculture, infrastructure, energy, or natural resource sectors that you provide to us

• Business Process Information: Data related to your current operations, workflows, and challenges in asset management

• Implementation Requirements: Information needed to evaluate or implement our solutions for your specific industry needs

• Industry-Specific Information: Data relevant to your sector's regulatory environment, sustainability practices, or industry standards

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3. How We Use Your Information

 

We use your information for the following purposes:

• To provide information about our solutions for physical asset management

• To respond to your inquiries and contact requests

• To evaluate potential applications of our technology in your specific industry context

• To send administrative information, service updates, and marketing communications (with your consent where required)

• To improve and customize our website and services

• To analyze website usage patterns and optimize user experience

• To understand the specific needs of businesses in agriculture, infrastructure, sustainable energy, and natural resource sectors

• To develop and maintain our client relationships across essential industries

• To enhance our solutions for better physical asset management, funding, and trading

• To comply with legal obligations in Hong Kong and other applicable jurisdictions

• To enforce our terms of service

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4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of Contract: To fulfill our contractual obligations to you

• Legitimate Interests: To pursue our legitimate business interests

• Consent: Where you have given us permission to process your data

• Legal Obligation: To comply with applicable laws and regulations

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5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers
Third-party vendors who assist us in providing our services, such as our website hosting provider, email service providers, customer support tools, and specialized technology partners.

5.2 Business Partners
Strategic partners who help us deliver integrated solutions, particularly in agriculture, infrastructure, sustainable energy, and natural resource sectors.

5.3 Legal Requirements
Authorities or third parties when required by law in Hong Kong or other applicable jurisdictions, to protect our rights, or in emergency situations.

6. Website Hosting

Our website is hosted on a secure third-party platform. Your data may be stored through our hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using secure website hosting

• Encryption of sensitive data

• Regular security assessments

• Access controls and authentication procedures

• Staff training on data protection

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While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. The criteria used to determine our retention periods include:

• The duration of our relationship with you

• Legal obligations to retain data for certain periods

• Industry best practices

• Whether an ongoing client relationship exists

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9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data

• Correction: Request correction of inaccurate data

• Deletion: Request erasure of your data in certain circumstances

• Restriction: Request restriction of processing in certain circumstances

• Portability: Request transfer of your data to you or a third party

• Objection: Object to processing based on legitimate interests

• Withdrawal of Consent: Withdraw consent where processing is based on consent

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To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including where our hosting providers' servers are located. These countries may have different data protection laws. When we transfer your data internationally, we take appropriate safeguards to ensure your information remains protected.

11. Cookie Policy

Our website uses cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience, improve our website, and personalize content.

Our website hosting platform uses cookies for many important reasons, such as:

• To provide a great experience for visitors

• To monitor and analyze the performance, operation, and effectiveness of the platform

• To ensure our platform is secure and safe to use

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You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, some parts of our website may become inaccessible or not function properly if you disable cookies.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

W3Asset.io
Email: info@w3asset.com

14. Specific Provisions for Different Regions

14.1 Hong Kong SAR
As a company headquartered in Hong Kong, we comply with the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO"). Under the PDPO, you have the right to request access to and correction of your personal data. You may also request information about our policies and practices regarding your personal data. For such requests, please contact us using the information provided in the "Contact Us" section.

14.2 European Economic Area (EEA), UK, and Switzerland
If you are located in the EEA, UK, or Switzerland, additional rights under the General Data Protection Regulation (GDPR) or similar laws apply to you. Our legal basis for processing, data protection officer details, and your right to lodge a complaint with a supervisory authority are available upon request.

14.3 California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. Details about these rights and how to exercise them are available upon request.

14.4 Other Jurisdictions
Given our global operations across essential industries, we comply with applicable data protection laws in various jurisdictions. Additional information about your rights in other jurisdictions is available upon request.

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